Privacy Policy

Introduction

At RAONA® ("we", "us", or "our"), we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website at www.raonabeauty.com ("Website") and when you make a purchase from us. By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect several types of information from and about users of our Website, including:

  • Personal Information: This may include your name, email address, shipping address, billing address, phone number, and payment information when you make a purchase or create an account.
  • Usage Data: We may collect information on how you access and use the Website. This includes your IP address, browser type, device type, and browsing actions.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track your activity on our Website and collect certain information.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To process transactions: Your information is used to process and fulfill orders, send you confirmations, and provide customer support.
  • To improve our services: We use collected data to understand how users interact with our Website, allowing us to improve its functionality and your experience.
  • To send marketing communications: If you opt-in to receive marketing, we may send you updates about new products, special offers, or other information that may be of interest to you. You can opt-out of these communications at any time.
  • To comply with legal obligations: We may use your information to comply with applicable laws and regulations, or in response to a legal request.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers for the following purposes:

  • Payment Processing: We use third-party payment processors to handle payment transactions securely.
  • Shipping and Fulfillment: Your address and contact information are shared with our shipping partners to ensure timely delivery of your purchases.
  • Marketing and Analytics: We may use third-party platforms for email marketing and to analyze website traffic and user behavior.
  • Legal Compliance: We may disclose your personal information if required by law or to protect our legal rights.

4. Data Security

We take the security of your personal information seriously. We implement a variety of security measures, including encryption, firewalls, and secure socket layer (SSL) technology, to protect your personal data.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You can request that we correct any inaccuracies in your personal information.
  • Deletion: You can request that we delete your personal information, subject to legal requirements or obligations.
  • Opt-Out: You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.

If you wish to exercise any of these rights, please contact us at info@raonabeauty.com.

6. Cookies Policy

We use cookies and similar technologies to enhance your experience on our Website. Cookies are small data files stored on your device that help us remember your preferences and improve the functionality of our Website.

You can choose to disable cookies through your browser settings. However, disabling cookies may limit your ability to use certain features on our Website.

7. Third-Party Links

Our Website may contain links to third-party websites, such as payment processors or social media platforms. If you click on these links, you will be directed to a third-party website. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our Website is not intended for children under the age of 18. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

9. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

10. International Data Transfers

Your personal information may be transferred to and stored on servers located outside of your country of residence. If you are located in the European Economic Area (EEA), we will ensure that any transfers of your personal information are subject to appropriate safeguards.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated Privacy Policy on our Website and updating the "Last Updated" date at the bottom of this page.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: